Bought this because I wanted to compare it with the Renpho eye massager. So there are actually some areas where I prefer this one. It is not as tall and hugs my face better. Button style makes it harder to operate accidentally. However, the Renpho can actually feel like an real massage, whereas this one just feels like… airbags lol. Heating is inconsistent as well, always hotter on the left side. Will keep it as a spare. Other notes. Voice instructions are incomprehensible, don’t bother. Music is best turned off. I use my own. Note that the shell is not actually white, it’s a very light purple. Very fast shipping and amazing that it can be shipped with nothing but 2 foam sheets for padding and still arrive intact.